Frequently Asked Questions About DPC

  • What is Direct Primary Care (DPC), and how does it differ from traditional healthcare?

    Direct Primary Care (DPC) is a membership-based healthcare model where patients pay a monthly fee directly to their primary care provider for comprehensive primary care services. Unlike traditional fee-for-service healthcare, DPC removes insurance companies from the primary care relationship, allowing for longer appointments, more personalized care, and easier access to your doctor. No hidden fees, transparent upfront pricing.

  • What services are included in the membership fee?

    Our membership includes direct access to your doctor via unlimited office visits, preventive care services, chronic disease management, urgent care visits, and virtual consultations. Being a member also gives you access to affordable costs for labs, imaging, and prescription medications. Additionally, we provide care coordination and advocate for our members in navigating the complex healthcare system.

  • How much does a membership cost, and are there any hidden fees?

    Our membership fees are transparent and straightforward. We offer various membership options tailored to individual needs. Individual memberships are $189 a month, with discounts available to families and employers. There are no hidden fees, co-pays, or surprise bills. Your membership also gives you access to significantly discounted pricing for labs, medications, imaging, and more! We believe in providing affordable and accessible care without financial barriers.

  • How do I reach my doctor after hours or in case of emergencies?

    As part of our commitment to accessible care, our members have 24/7 access to their doctor via phone, text, or email. In case of emergencies, we provide guidance and support, and we work closely with local urgent care centers and hospitals to ensure continuity of care.

  • Can I continue seeing specialists or receiving care from other healthcare providers while being a member?

    Absolutely! While we strive to provide comprehensive primary care services, we understand the importance of specialty care and collaboration with other healthcare professionals. We work closely with specialists, hospitals, and ancillary service providers to coordinate your care and ensure you receive the best possible treatment outcomes.

  • Do you accept health insurance, and can I still use my insurance for specialty care or hospitalizations?

    We do not bill health insurance for our primary care services. However, our model works seamlessly with high-deductible health plans (HDHPs) and health savings accounts (HSAs), which can be used for specialty care, hospitalizations, and other healthcare expenses outside of primary care.

  • Is Direct Primary Care (DPC) suitable for individuals with pre-existing conditions or complex medical needs?

    Yes, absolutely. Our model is designed to provide comprehensive, personalized care for patients of all health statuses. We prioritize building strong doctor-patient relationships and offer extended appointment times to address complex medical needs thoroughly. Our proactive approach to healthcare management often leads to better outcomes, especially for individuals with chronic conditions.

  • Can I sign up for a membership if I already have health insurance through my employer or elsewhere?

    Absolutely. Many of our members have health insurance through their employers or other sources. Our Direct Primary Care model complements traditional insurance plans by focusing on preventive care, timely access to primary care services, and cost-effective solutions for routine healthcare needs. You can use your insurance for specialty care and hospitalizations while enjoying the benefits of our membership.

  • What sets R&R Collaborative apart from other Direct Primary Care practices?

    At R&R Collective Health, we prioritize patient-centered care, accessibility, and affordability. Our team of experienced healthcare professionals is dedicated to building trusting relationships with our members and providing compassionate, evidence-based care. We offer extended appointment times, same-day or next-day appointments, virtual consultations, and 24/7 access to your doctor. Additionally, our transparent pricing, wholesale medication and lab test discounts, and commitment to eliminating financial barriers distinguish us as a leader in the Direct Primary Care space.

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